Understand the success of your marketing campaigns

With Channel Track you can track the full journey of every marketing effort right through to the moment the patient calls into the practice. No more guessing how well your marketing campaigns are doing or where to focus your investment.

  • Quickly and easily track your marketing success with the ROI dashboard
  • Ensure you spend your money only on what works
  • Fully understand the communication journey from first click to calling the practice
  • Access to our specialist team of Patient Marketing Consultants

How will Channel Track help you further understand your marketing ROI?

Meeting your patients’ needs extends beyond the chair to all interactions with your practice. When you create marketing campaigns, you need to make sure that each message you use is relevant to the patients that you are sending it to. By tracking responses to those messages, you can update and adapt your marketing campaigns to increase success.

This can be a big task for busy dental practices, and often feels like it requires a significant investment in human resources to properly track and monitor your campaigns. But with Channel Track, measuring the success of your dental marketing campaigns has never been so easy…

  • Record calls to help you and your staff optimise your patient experience
  • Access analytics to understand which channels work best for you
  • Pinpoint the specific point at which the communication broke down if treatment was not up-taken
  • Full call management functionalities and full visibility
  • Gain access to our specialist team of Patient Marketing advisories

Over 75% of dentists Software of Excellence surveyed either do not measure success or do so only occasionally. Invest in Channel Track and set yourself apart from competitors.


Speak to us and see what your practice could achieve

Find the right solution for your practice

EXACT Dental Software

Every day, EXACT dental software helps thousands of successful UK and Ireland dental professionals to improve the patient experience, automate admin tasks and identify revenue opportunities.

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Patient Portal

Let your patients complete their admin before they arrive at your practice, and free up valuable time for your front desk team.

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MyPractice Cloud

Access vital performance information from your dental software any time on any device, via this cutting edge business analytics tool.

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Automated Recalls

Send highly effective recall and reminder messages automatically from your dental software and track success with EXACT V13.

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Online Booking

A simpler, more convenient way for your patients to book appointments.

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Replace pens and paper with electronic patient forms on a tablet that integrate straight into EXACT.

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Send automated personalised communications to your patients, while tracking your return on investment.

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Channel Track

Add trackable phone numbers to your website and marketing communications so you can really understand which channels work best for you. Listen to call recordings to ensure you are optimising the patient journey.

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Online Reputation Manager

Improve your Google ranking and attract new patients with positive reviews from your existing ones.

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Examine Pro

Quickly and easily integrate digital images from multiple sources into a single database.

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Join the Customer Success Programme

And start your own journey towards maximum practice performance. Open to all SOE Customers and included within your existing service fees, our award-winning Customer Success Programme ensures you get the most out of your investments with SOE, and hit your business growth targets.

Your dedicated Customer Success Consultant will work with you to identify opportunities within your practice, set realistic targets and show you how to monitor and achieve your goals. We have a team of experts in practice growth, workflow efficiency and patient experience on hand, ready to help you and your team.


Of practices on the programme grow their private revenue, with 42% of these growing by more than 50%.
Chair Time Utilisation achieved by top performing practices on the Customer Success Programme.
Of practices on the programme would highly recommend it to their peers.