Dental Software that transforms your practice performance

EXACT makes thousands of dental practices across the UK and Ireland more efficient, profitable, and convenient for patients. Find out how it can work for your practice today.


Launched in 2019, EXACT V13 has revolutionised the way patients engage with dental practices; making it easier for them to complete the treatment they need. Designed to streamline a contactless patient journey, it will help take the pressure off your front desk team giving them more time for patient care.

Optimise your patient experience


The marketing tools in EXACT V12 gave SOE customers automated marketing campaigns, performance / ROI measuring tools, and new ways to manage and improve their online reputation. Combined, these features help practices attract more new patients and private revenue growth.

Grow your practice


Focused on driving patients back into practice, EXACT V11 was the first dental software to provide multi-channel, fully automated recalls and reminders. Alongside workflow and performance management tools that help your team focus on patients, not admin.

Make your practice more efficient

See what White Smiles Dental Practice has to say about EXACT

Key Features in EXACT

  • People 01 Marketing Manager
  • Recall Manager
  • Utilisation Manager
  • Clinipad blue Care Manager
  • Workflow Manager
People 01

Marketing Manager

Marketing Manager allows you to create, automatically schedule and send marketing campaigns to targeted patient lists straight from EXACT, enabling you to target the right patients at the right time, encouraging optimum treatment uptake.

Responses are tracked automatically through EXACT’s intelligent software, and using Channel Track, you are able to instantly monitor return on investment.

With access to an array of campaign designs and templates, it’s easy to create personalised communications incorporating your own practice branding; including e-shots, direct mail, posters and flyers.

Recall Manager

Recall Manager ensures that the recall process is not reliant on an individual and therefore runs seamlessly.

By automating the recall process, Recall Manager improves workflow and captures more information, with a colour-coded graph that acts as a visible call-to-action.

Utilisation Manager

Utilisation Manager is specifically designed to make best use of all available surgery time. EXACT recognises when an appointment is booked a defined number of days in the future and automatically prompts the receptionist to ask whether the patient would like an earlier appointment should a gap arise. If the answer is affirmative, the patient is automatically placed on a short-notice list. This list also includes patients who recently failed to attend or cancelled and didn’t rebook. The software then proposes a list of names of those ideally suited to fill the gap, with options to either call or text patients.

Clinipad blue

Care Manager

Care Manager within EXACT provides a clear view of all outstanding treatments in one single dashboard. With the ability to action, prioritise, assign and track each opportunity, Care Manager makes converting tasks into appointments effortless.

Care Manager is the easiest way to unlock revenue that is ready and waiting, as well as follow up on patients to ensure they have all the information they need and are ready to receive the treatment prescribed.

Workflow Manager

When treatment is finished, clinicians are prompted to indicate the appropriate appointment interval, which then automatically pops up using hyperlinks in the patient’s notes. This process makes it simple for reception staff to follow the clinician’s instructions and, based on professional recommendation, encourages patients to re-book.

The reception team is also alerted to other aspects of the patient’s record that are relevant – such as outstanding debt, incomplete or outdated contact details, dental plan membership, opt-in consent to receive marketing communications and even the patient’s birthday.

All the information can be customised to the individual requirements of the practice or the nuances of the clinician.

Find the right solution for your practice

EXACT Dental Software

Every day, EXACT dental software helps thousands of successful UK and Ireland dental professionals to improve the patient experience, automate admin tasks and identify revenue opportunities.

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Patient Portal

Let your patients complete their admin before they arrive at your practice, and free up valuable time for your front desk team.

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My practice cloud blue

MyPractice Cloud

Access vital performance information from your dental software any time on any device, via this cutting edge business analytics tool.

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Automated Recalls

Send highly effective recall and reminder messages automatically from your dental software and track success with EXACT V13.

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Clinipad blue

Online Booking

A simpler, more convenient way for your patients to book appointments.

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Replace pens and paper with electronic patient forms on a tablet that integrate straight into EXACT.

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Send automated personalised communications to your patients, while tracking your return on investment.

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Channel Track

Add trackable phone numbers to your website and marketing communications so you can really understand which channels work best for you. Listen to call recordings to ensure you are optimising the patient journey.

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Online Reputation Manager

Improve your Google ranking and attract new patients with positive reviews from your existing ones.

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Examine Pro

Quickly and easily integrate digital images from multiple sources into a single database.

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Speak to us and see what your practice could achieve

Join the Customer Success Programme

And start your own journey towards maximum practice performance. Open to all SOE customers and included within your existing service fees, our award-winning Customer Success Programme ensures you get the most out of your investments with SOE, and hit your business growth targets.

Your dedicated Customer Success Consultant will work with you to identify opportunities within your practice, set realistic targets and show you how to monitor and achieve your goals. We have a team of experts in practice growth, workflow efficiency and patient experience on hand, ready to help you and your team.


of practices on the programme grow their private revenue, with 42% of these growing by more than 50%.
Chair Time Utilisation achieved by top performing practices on the Customer Success Programme.
of practices on the programme would highly recommend it to their peers.