Online Reputation Manager

SOE solutions Online Reputation Manager

Get noticed online and get selected by new patients.

Online Reputation Manager offers patients the ability to automate reviews of Facebook and Google My Business.

With consumers doing more and more online research before making a transaction, online reviews can make or break a potential patient’s decision to visit your dental practice, or that of a neighbouring competitor. Reviews build trust, not only with patients but with Google search engines – it’s a deciding factor, as it shows that people have taken the time to review your practice, making it relevant in Google Search Page Results.

Asking for reviews whilst patients are still in the practice results in more feedback and better results. EXACT V12 tackles the challenge of collecting reviews using Online Reputation Manager. Online Reputation Manager acts as a prompt to remind patients to leave their review on their desired platform, either Facebook or Google My Business.

This process starts in your practice as the patient leaves a review on a tablet device. Online Reputation Manager then automatically emails any patient who has left a positive review with a follow-up to ask them to copy it over to Google.

This review is also automatically updated onto your website and social media feed.